We've
made handling a power outage an easy three-step process:
Call or drop by our office or use the online form below to make
sure we have your correct phone number and street address. (No
P.O. boxes, please!)
Call 1-800-499-7862 if your power ever goes out.
Stay calm.
When
you call the system, it knows instantly what number you're calling from
... no need to enter your number manually. The system then checks our
records to see if we have that telephone number on file and, if we do,
the system looks up the street address we have on file for that phone
number. Then the system asks you a few simple questions and you're done.
Simple! Quick! Easy! ... but only if the telephone number and
street address we have for you are correct.
The
information you give us here will be used by our automated outage
reporting system to identify you when you call during an outage and to
locate you so we can restore your power. This is why we need the telephone
number at your service location and the street address of
your service location.